Frequently Asked Questions
Everything you need to know about shopping with Sidapur
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, at Sidapur we prioritize sustainability. We partner directly with suppliers who follow fair trade practices and environmentally friendly production methods.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to over 20 countries. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and can no longer be changed.